Mike McGuirkApr 23, 20193 minTwo Must-Do’s When Collecting Voice of the Customer (VOC) DataAs more and more businesses begin to adopt customer-centric business practices, they are exploring new ways to capture customer feedback ...
Mike McGuirkJan 14, 20193 minResearch and Analytics: Time to Unite!For many years, the customer research and analytic business functions have operated as largely independent practices within organizations...
