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Mike McGuirk
Apr 23, 20193 min read
Two Must-Do’s When Collecting Voice of the Customer (VOC) Data
As more and more businesses begin to adopt customer-centric business practices, they are exploring new ways to capture customer feedback...


Mike McGuirk
Jan 14, 20193 min read
Research and Analytics: Time to Unite!
For many years, the customer research and analytic business functions have operated as largely independent practices within...
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